Network Operations Engineer

Network Operations Engineer



A Network Operations Support Engineer is the first point of contact for any technical support queries that an end user or clients of an organization have. A Network Support Engineer also has the responsibility of maintaining the efficiency, performance, and availability of network-related systems and infrastructure that a company utilizes for their day-to-day operations. A NOC Support Engineer will typically handle support calls and tickets from their clients, attempting to resolve problems as quickly as possible.


  • Monitor Servers network for performance issues and find ways to optimize a servers by utilizing a variety of software and hardware tools
  • Troubleshoot issues presented by clients over a variety of contact methods
  • Track and report on all issues with full documentation to increase the knowledge base of the NOC Support Engineer
  • 24x7 workload monitoring

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